Panasonic extends Concierge program to all their HDTV customers
Are you a Panasonic LCD HDTV owner who’s a bit jealous of fellow Panasonic HD plasma owners who have the Plasma Concierge free customer support program? Well there’s no longer a need to be jealous! Panasonic has announced that they’ve extended the free Concierge program to both Panasonic Plasma and LCD HDTV owners and have as such renamed the program the Panasonic VIERA Concierge program.
The VIERA program includes a toll-free customer support line, provides Panasonic HDTV owners with quick access to technical support via the web, phone, or in-home service as well as access to Panasonic’s HDTV loaner program. The HDTV loaner program provides HDTV loaners at no charge to customers who have their plasma or LCD in for repair (a bit like car loaners)
Once you become part of the VIERA Concierge program, you’ll receive a Concierge Benefits Card which provides a customer ID and a dedicated toll-free telephone number.
This move makes complete sense in the big picture as more and more Panasonic customers opt for LCD HDTV sets and not Plasma based sets.
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